Bullpadel Neuron 02 Edge

Shipping

Fast Dispatch: Orders ship within 1–2 business days from our UK warehouse.

Delivery Options:

Standard (3–5 business days): £4.95

Express (1–2 business days): £9.95

Free Shipping: Automatically applied at checkout on all orders over £150.

International Delivery: Available to 50+ countries. Rates calculated at checkout; typical transit times of 5–10 business days.

Returns & Exchanges

30-Day Money-Back Guarantee: If your racket arrives damaged or you simply change your mind, return it within 30 days for a full refund (excluding original shipping).

Condition Requirements: Rackets must be unused, in original packaging, with all labels and tags intact.

How to Start a Return:

Log in to your account and go to Order History.

Select the racket you’d like to return and click Request Return.

Print your pre-paid return label (UK customers only) or follow the emailed instructions for international returns.

Refund Processing: Once we receive and inspect your racket, we’ll issue your refund within 3–5 business days to your original payment method.

Exchanges: If you need a different model or weight, simply request a return and place a new order.

If you have any questions about shipping or returns, our support team is here to help — just email support@livepadel.com or use the chat widget at the bottom right of your screen.