Fast Dispatch: Orders ship within 1–2 business days from our UK warehouse.
Delivery Options:
Standard (3–5 business days): £4.95
Express (1–2 business days): £9.95
Free Shipping: Automatically applied at checkout on all orders over £150.
International Delivery: Available to 50+ countries. Rates calculated at checkout; typical transit times of 5–10 business days.
Returns & Exchanges
30-Day Money-Back Guarantee: If your racket arrives damaged or you simply change your mind, return it within 30 days for a full refund (excluding original shipping).
Condition Requirements: Rackets must be unused, in original packaging, with all labels and tags intact.
How to Start a Return:
Log in to your account and go to Order History.
Select the racket you’d like to return and click Request Return.
Print your pre-paid return label (UK customers only) or follow the emailed instructions for international returns.
Refund Processing: Once we receive and inspect your racket, we’ll issue your refund within 3–5 business days to your original payment method.
Exchanges: If you need a different model or weight, simply request a return and place a new order.
If you have any questions about shipping or returns, our support team is here to help — just email support@livepadel.com or use the chat widget at the bottom right of your screen.
